Privacy Policy
At Sand & Grain Furniture, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or make a purchase.
1. Who We Are
We’re Sand & Grain Furniture – a small business based near Shrewsbury, specialising in British hardwood and bespoke furniture.
If you have any questions about this policy, feel free to contact us:
hello@sandandgrainfurniture.co.uk
Unit 4, Benthall Stone Business Park, Alberbury Road, Shrewsbury, SY5 9NA
2. What Information We Collect
We may collect and store the following information:
- Your name and contact details (when you fill out a form or place an enquiry)
- Project details (if you enquire about bespoke furniture)
- Email address (if you enquire about bespoke furniture or reach out via email)
- Website usage data (via cookies and analytics – see below)
We do not collect payment information through our website – any payments are processed securely through invoicing or agreed payment methods.
3. How We Use Your Information
We only use your information to:
- Respond to your enquiries
- Process orders and provide updates
- Improve our website and services
- Occasionally send news, offers or updates if you’ve asked to hear from us
We do not sell or share your information with third parties for marketing purposes.
4. Cookies & Website Tracking
We use basic cookies and tools like Google Analytics to understand how people use our site and improve the experience. These cookies do not store personal information – just general behaviour like pages visited or time spent on the site.
You can manage cookies in your browser settings at any time.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct or delete your data
- Withdraw consent for us to use your data at any time
To do this, just drop us an email at hello@sandandgrainfurniture.co.uk.
6. Keeping Your Data Safe
We take your privacy seriously and do our best to keep your information secure. Your details are stored securely and only accessible to the people who need it to provide our service.
7. Updates to This Policy
We may update this policy from time to time. Any changes will be posted here with a new updated date.
Thanks for trusting Sand & Grain Furniture. If you have any questions or concerns, just get in touch.